1. TOC Diploma in Airlines & Air Ticketing Management
2. TOC Diploma in TravelĀ  & Tourism Management
3. IATA Diploma in Selling & Managing Airline Reservations & TravelĀ 
4. IATA Diploma in Travel and Tourism Foundation




  1. IATA geography,   
  2. Flight schedules    
  3. Time conversion and airline networks 
  4. Building a basic PNR,   
  5. The airport 
  6. Anatomy of a journey, 
  7. Ancillary services 
  8. Aircraft configuration
  9. S.I., baggage and travel documents 
  10. Airline, Hotel and Car rental loyalty programs 
  11. Leisure and business travel 
  12. International airfares  
  13. Ticketing, IATA BSP and net fares
  14. Taxes, exchange rates, and ticket alterations
  15. The Electronic Miscellaneous Document
  16. Hotel accommodations,
  17. Car rental products
  18. GDS Training

A. Business Environment                                                                           

  1.  Business Environment of Travel & Tourism Industry
  2. Travel Geography - Codes, Itinerary , Time Zone, Destinations. 
  3. Documentation- Passport, Visa, Forex & Insurance                                                                   

B. Travel Products                                                                                            

  1. Air Transport  
  2. Rail 
  3. Coach 
  4. Car  
  5. Ferry & Cruises   
  6. Hotel Accommodation  
  7. Package Tours                                      

C. Support Service                                                                                           

  1. Customer Service  
  2. Travel Technology



  1. IATA geography
  2. Flight schedules
  3. Time conversion and airline networks
  4. Building a basic PNR
  5. The airport
  6. Anatomy of a journey
  7. Ancillary services
  8. Aircraft configuration
  9. Service information, baggage and travel documents
  10. Airline loyalty programs
  11. Leisure and business travel
  12. International airfares
  13. Mileage fare calculation and linear far displays
  14. Ticketing, IATA BSP and net fares
  15. Taxes, exchange rates, and ticket alterations
  16. The Electronic Miscellaneous Document
  17. Hotel accommodations
  18. Hotel loyalty programs
  19. Car rental products
  20. Car rental loyalty programs
  21. GDS/CRS system queues
  22. Segment status
  23. Travel policies
  24. The travel information manual

A. Business Environment                                                                           

  1.  Business Environment of Travel & Tourism Industry
  2. Travel Geography - Codes, Itinerary, Time Zone, Destinations. 
  3. Documentation- Passport, Visa, Forex & Insurance                                                                   

B. Travel Products                                                                                            

  1. Air Transport  
  2. Rail 
  3. Coach 
  4. Car  
  5. Ferry & Cruises   
  6. Hotel Accommodation  
  7. Package Tours                                      

C. Support Service                                                                                           

  1. Customer Service  
  2. Travel Technology